Montana & Dakota, Wembley Park, HA9
Ranked 11th out of 20 in Wembley
By VervLife
4.06
Montana & Dakota is a residential development. There are 140 apartments on site, with a range of one, two and three-bedroom apartments available. Residents have access to a range of facilities including a residents gym and a hireable cinema room. In addition, there are two resident lounges with Sky HD TV, a pool table and free Wifi. Meanwhile, Montana & Dakota is close to Wembley Park tube station and there are a variety of shops, restaurants and bars nearby. Montana & Dakota, Wembley Park, was managed by Quintain until 15th January 2024.
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Coworking spaces
Gym
Lounge
Parking
Pet friendly
Resident events
Roof terrace
Wifi included
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Awards
Location Award: 2022
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Coworking spaces
Gym
Lounge
Parking
Pet friendly
Resident events
Roof terrace
Wifi included
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Awards
Location Award: 2022
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Latest Reviews
4.06
57 total reviews
Viewing 1-5 out of 57
Anna D (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Jul 2024
Horrifically overpriced
Anna D (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Jul 2024
I enjoyed living there but it was not worth the absolutely obscene cost especially being so far away from central. The rental increases after 1 year were unbelievable and so I had to leave. It was nice enough inside but for that much money I moved into an equally nice place in zone 2
Jonathan C (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Jul 2023
Dismal standard of basic maintenance makes these flats highly undesirable
Jonathan C (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Jul 2023
We are extremely unhappy with the state of the apartment when we were finally able to collect our keys and view the apartment last night. We were only able to briefly view the apartment before contract signing. We were assured by Quintain that the weeks available between tenants would be used to refresh the apartment "up to standard". We are extremely dissatisfied to find out that this had not been done: * The apartment has not been cleaned to a professional standard * Carpets are dirty and worn and should have been replaced * The apartment has not been repainted, and seemingly has not been painted in many years * None of the furniture has been replaced from the previous tenant, and is worn, ugly and of poor quality * Numerous small fix-it issues in the flat that could have easily been taken care of So far we have not been provided or signed off on an Inventory document stating the condition of the flat, and will be pursuing this as a breach of contract. Overall, the quality we are presented with is reminiscent of a student flat from the 90s, not the £2,500+ price tag we are paying. None of the work that should have been undertaken is costly or time consuming; we would estimate the cost to refresh the apartment to the standard of Quintain marketing would be not more than £1,000. However this appears that the budget allocated to keep these flats in good condition is precisely £0. We expect Quintain to work immediately to rectify this, which will come at great inconvenience to us, since we need to move into the flat within days. It is highly concerning to see when these buildings are only a few years old. With the company's unwillingness to invest in their basic upkeep, we would imagine the development to become highly undesirable in the coming years. MAINTAIN YOUR PROPERTY, Quintain
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Andrew C (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Oct 2022
Quintain Living get a lot of things right and are great to live with - fixing poor communication and maintenance issues would result in a fully deserved 5 stars otherwise.
Andrew C (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Oct 2022
The flat I live in was one of the first ones built, and still holds up well to modern standards, even if it is showing its age a little in comparison to the designs of the newer buildings (inside and out). Moving to Wembley from a Victorian rental property near Kilburn was a big change but a great one. The flat itself is modern, nice white/beige/brown colour combination, wooden floors, modern facilities, and nice appliances too - absolutely nothing to complain about here. I don't think I'd want to move away from this style of living to be honest! Different buildings have different facilities. Montana for example has a common room with a sofa, TV, and pool table (although the pool table is not in great condition these days and the room itself is too small as the wall gets in the way of the cues...). Dakota has a TV area too and more of a study area around the side that has proven useful when I have been needing privacy. These areas are free to use but if you want exclusive use, they need paying for. This isn't something I've gone for as I haven't needed it. Other buildings have (in my opinion) better facilities, and one where it feels a shame to live in the older flats (or indeed, not have access to the facilities in the newer ones) - Alto for example has a much larger common room which whilst it doesn't have a pool table, feels like a place I'd love to work in. Other flats have open roofs with cinema areas, bar areas, and sometimes it feels in Montana + Dakota we have the lower end of the deal here, bit of a shame that we don't have access to some of the things that others have. Occasionally events will occur (more later) which bring the Quintain Living renters together into one building, and it's on these occasions you see what others have, and sometimes feel a bit sad you don't have that access! Montana + Dakota have a gym which is pretty good in my opinion - it's large enough - 4 treadmills, 2 bikes, 2 mountain climbers and numerous machines for different exercises with dumbbells/barbells, punching bag and so on. Occasionally you can do a group session here (ie spinning). The gym is shared between us and other renters in the same area (not Quintain living but another developer) - but I've rarely had a problem with how busy it is. The treadmills (which I use all the time) are good, with internet access (bar one, annoyingly) to YouTube etc in case you want to watch something whilst running. There's a one off fee for the gym, £35 as I recall, but that's it - and you have access 24/7, it's great. Technically Montana/Dakota also have a 'cinema room', but I've never used it, as it's expensive to use. There's also a central garden area for us and the adjacent property development. It's fine, has a pond and a nice seating area, but it's not somewhere I spent most of my time. We have a concierge and generally speaking they are great. 90% of the time I use concierge for parcels (as I'm sure everyone else does) but I've never had a problem. Concierge is there 24/7, and you can go to them for any issues (i.e. noise) as well. If I'm being brutally honest, some concierges are better than others, but I can't fault too much. I'd much rather have a concierge than not, and all-in-all, they do a great job. I must also mention that Quintain Living also have a building near BoxPark in which you can go to them directly to talk to them. They are more for questions re the contract (I believe they're more for prospective tenants now) but for existing queries, concierge are first line, and then they can raise to the Management team, which is an example of where Quintain have faltered lately. It used to be much easier to contact Quintain about issues. Nowadays, you have to raise a request by email/through concierge. The time to reply has slowed considerably (from same day to 2-3 days), and often issues are taking longer to resolve (see later for a specific major issue we had with noise that illustrates this). Quintain can do a lot better here. Looking at reviews, many people talk about specific issues they've had, and the level of support they've received from Quintain being substandard. Quintain haven't been substandard to me for the majority of issues. However, as paying tenants, especially when we have an issue that we deem as relatively major, this is where a landlord can shine or sink. If Quintain were to improve anything (and I hope they are reading this) - communication between yourselves and tenants at times we need it, as well as the fixing of issues in a quicker way is the single largest factor between yourselves and 5* ratings across the board. I love Quintain Living in a lot of ways, but you really let yourselves down sometimes at the times in which we need you the most, and that is a problem - as a lot of others say, when we feel you care more about the prospective tenants than the current ones. Quintain have asked us to write reviews, so I hope they are reading! We are reasonable if an issue is hard to solve - it's when issues aren't solved, and communication is poor, that tenants get annoyed, and that's what sticks in our minds when considering whether to renew, or to review, or to recommend. One issue can undo 5 years of good work. A quick word on Internet, which is a lot of people's bugbears in these reviews. Maybe I'm lucky but I haven't had any issues personally. I think this is occurring in newer buildings. What I would say is that at a time of our lives where we've been indoors a lot, requiring WiFi to work well, this becomes one of the most important parts of our tenancy. It sounds like people have been having problems, and Quintain have been slow to fix. I can't comment on this, but if this is true, this is another example of how dealing with the situation in a better way would prevent numerous 1* reviews, and even better communication would go a long way to 'fixing' the problem.
Luke G Robinson (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Oct 2022
Hard to find any flaws
Luke G Robinson (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Oct 2022
The building is incredibly modern and fitted to a very high standard. We moved into an unfurnished apartment that we have filled with our furniture to our taste and it looks great. We have a balcony that truly captures the morning sun and the energy efficiency is such that we haven’t yet had to turn on the heating this calendar year (2022). Problems are fixed relatively quickly and communicating with the property management is okay, though potentially not always the warmest of discussion. Certainly a big step up from some of my previous living situations with communication so there is nothing to hold against the company. I also enjoy the care taken of the building and the time taken to make it a pleasant place to live.
Anna D (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Oct 2022
It’s nice to live here but not nice enough to reflect the price
Anna D (Tenant)
Verified Resident
Montana & Dakota, Wembley Park, HA9
Oct 2022
The management is honestly incompetent so don’t expect anything to be done swiftly or efficiently. The design is okay, I wouldn’t say the furniture makes best use of the space and it looks cheap but it’s nice enough and fairly minimal. Student accommodation vibes. The facilities are good but the prices are outrageous. I will say the water pressure is excellent.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Montana & Dakota, Wembley Park, HA9
Ranked 11th out of 20 in Wembley