Copper Building, BS13

Please tell us about the good and bad aspects of living in your local area:

Let's start with the good...There is a retail park on your doorstep with an M&S, The Range, Costa Pets at Home, B&Q and a gym within 2 min walk (the one in the building is very disappointing). The community are really nice (not everyone but for the most part). It is easy to get out to the mendips and is close to the airport. Unfortunately, it is the lack of transport links and then even worse lack of parking that really lets this development down. The apartments themselves are well insulated from outside noise, retain their heat well and are sturdy. When we moved it we were told there would be communal BBQ areas built but there is really only 1 area and it isn't officially a BBQ area, the residents just use it as one. There is petty vandalism of cars around the area which links me back to the lack of parking.. Unless you are lucky enough to be able to rent or buy a space under the building there is no where safe to park your vehicle at night. Also the bike storage is a joke as many bikes get stolen or you go to find you are missing a tyre in the morning.

Please share one thing (or more) which you wish you had known before you moved in:

I wish id know just how terrible Urban Splash were going to be at getting back to me about fixes (we have been living with non-working bedroom lights, a leaky shower and a dented front door for 4 years).

What is the best feature of your home:

We live in one of the "penthouse" apartments and we save a ton on heating. The insulation ensures we never need to put the heating on and in the summer we can open our massive sliding door and keep ourselves cool.

Please tell us about the good and bad aspects of living in your local area:

Perfect range of shops literally outside, gym, supermarket, clothes, take away, coffee, pharmacy, etc.

How has the building management responded to any problems or issues you have raised:

All problems raised for the apartment have been fixed.

Please share one thing (or more) which you wish you had known before you moved in:

How good it was going to be, honestly love living here.

Please tell us about the good and bad aspects of living in your local area:

Very very close to the retail park with a wide range of different shops. Good walks behind and within the development. Lots of bus services near by (even though they are run awfully!) and can get a scooter pretty close too. Parking is a bit rubbish though, there is a private car park underneath but it only has 6 visitors space for well over 100 flats so not good if people come to stay, there’s a road outside but it’s limited and you can’t park for more than 4 hours in the retail park. Parking is only issue

How has the building management responded to any problems or issues you have raised:

Most of the time, there was one issue where management said they would not get involved but them multiple people complained and they fixed the issue

Please share one thing (or more) which you wish you had known before you moved in:

That there are only 6 visitors spaces available for the entire development, considering there are well over 100 flats on site

Please tell us about the good and bad aspects of living in your local area:

Excellent location as it is right next to a retail park which has lots of shops - can basically get anything you need there! Great transport links to the city centre, airport and train stations.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known how difficult it is to sort out the utility bills. Have been in copper for three months now and yet to receive an electricity or water bill.

Please share one thing (or more) which you would change about your development:

I would change the design of the apartment, for example the location of plugs and have more storage space as it is extremely limited.

Please tell us about the good and bad aspects of living in your local area:

I really like the idea of living in quiet and green area and it’s still so close to the city center. With the Imperial park across the street you have almost everything. I would just add a nice restaurant where Pizza Hit used to be and optician.

Please share one thing (or more) which you wish you had known before you moved in:

I would recommend to check size of boiler cupboard to check the space for a washing machine.

What is the best feature of your home:

It’s two level flat which is good when you want to have more space. And view from balcony - amazing