Assembly Park, TF1

Please tell us about the good and bad aspects of living in your local area:

Nice quiet area, friendly neighbours and everything you need nearby. Good transport links as train station is walking distance. Great parking with big driveway

How has the building management responded to any problems or issues you have raised:

Excellent, quick to reply and easy reporting system

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how the bin system works, more information would have been helpful. Also an explanation and demonstaration of the heating system would be helpful

Please tell us about the good and bad aspects of living in your local area:

I love living where we do. Its only 10 minutes from the nearest supermarket, and on either side you have the cities of Telford and Wolverhampton but also Shrewsbury on the other end. We are 5 minutes from the nearest station with lines to Birmingham which makes commuting easy. The parking is great and spacious across all houses and the estate feelings like a community

How has the building management responded to any problems or issues you have raised:

Building management are quick to escalate issues if needs be. They ring and communicate to myself thoroughly and answer all questions I have.

Please share one thing (or more) which you wish you had known before you moved in:

More about the heating unit and how it works. It was hard understanding how to get the best temperature but the engineer talked me through it

Please tell us about the good and bad aspects of living in your local area:

Ideal if you like open spaces, hardly any road noise and good accessibility and access to transport links.

How has the building management responded to any problems or issues you have raised:

Yes, very quickly and efficiently and answered all questions well.

Please share one thing (or more) which you wish you had known before you moved in:

How long building works would be continuing for and what the estate would like when finished.

Please tell us about the good and bad aspects of living in your local area:

Theres no nearby local shops, restaurants or bars but theres really good open spaces to walk and kids playgrounds everywere. Living in our street is quite chill, the neighbours are kind and approachable, theres just a bit of noise and dust from the constructions nearby but not too disturbing. Parking spaces are really good with charging stations for electric cars. Bin collection every mondays by council which is average.

How has the building management responded to any problems or issues you have raised:

It took too long to repair/replace the main entrance electronic lock, something that its critical for our day to day living. We had to use the back door facing the garden for a few weeks to come in and out of the house. Luckily the first time that it happened we had the keys for the back door with us otherwise we would get stuck outside in the could with our kid waiting for hours for someone to come.

Please share one thing (or more) which you wish you had known before you moved in:

We didnt knew that we would get so many problems with the internet connection provided by the landlord (by fibre), it was down at least two times since we moved here and the first time it happened we manage to solve the problem by our selfes by speaking with a fibre technician that luckly was working nearby in a pit down in the street, otherwise not even the network provider knew what was happening, that there was an fibre technicians working in the area, and it would take days for another technician to come to our house to solve the connection problem. That's unacceptable as we both work remotely and having a stable and reliable connection to the internet its crucial to do our work.

Please tell us about the good and bad aspects of living in your local area:

Great for commuting to Birmingham, about 10 mins drive from the motorway, also close to the train station which is 5mins by car and roughly 20mins if walking. The nearest town, Wellington is walking distance (20-30 mins). There is a 24hr shop around the corner from us which is handy. The larger supermarkets (Tescos, Morrisons, Aldi etc) are only a short drive away and plenty to choose from if you want to shop somewhere different from time to time. Telford Centre is only a 10-15mins drive which has a great choice of restaurants, retail and activities like the Cinema. Overall the estate is a quiet and friendly community. We’ve had no issues and bins are collected on time every Monday!

How has the building management responded to any problems or issues you have raised:

Very quick to reply and acknowledge any queries. Easy to contact using the app or by email, any problems reported have been resolved quickly

Please share one thing (or more) which you wish you had known before you moved in:

A demo of the heating system would have been useful, it would have been good to know more about the WiFi as we didn’t know we had to call up for this, abit more info on the bins and what’s nearby