Metropolitan Thames Valley

Please tell us about the good and bad aspects of living in your local area:

Love the location and apartments are well built and designed. However constant issues with a sewage smell throughout the building, main entry door has never worked and lift out of order for long periods

How has the building management responded to any problems or issues you have raised:

No, lied to constantly about repairs, serious issue with sewage system has never been addressed and main front door has not worked properly since first fitted

Please share one thing (or more) which you wish you had known before you moved in:

That MTVH were the worst housing association provider in the country and do not care about their tenants. Rent will rise with CPI and service charges are uncontrolled

Please tell us about the good and bad aspects of living in your local area:

There is a small supermarket on the development but it would benefit from a wider range of shops and restaurants. Open spaces around are beautiful and easy to access.

How has the building management responded to any problems or issues you have raised:

The building developer has responded to all of my small snag issues promptly .

Please share one thing (or more) which you wish you had known before you moved in:

The central line is very close by but quite unreliable.

Please tell us about the good and bad aspects of living in your local area:

The upside to living on this estate is the range of shops, open spaces, bars and restaurants. The downside is the parking availability, this is a massive problem on the estate. Our street is quiet but as you get closer to the square it can be noisy. Theres constant issues with the gates breaking or being broken constantly.

How has the building management responded to any problems or issues you have raised:

Have to threaten not to pay to even get an acknowledgement from building management companies.

Please share one thing (or more) which you wish you had known before you moved in:

Would always check your building management bills and I have seen few times been charged for things shouldnt be.

Please tell us about the good and bad aspects of living in your local area:

Excellent transport links for bus, tube, road and cycling. Permit free road parking available. Plenty of restaurants and a pub in walking distance. Huge aray of amenities in nearby Ealing and Wembley park, both a short bus ride away.

How has the building management responded to any problems or issues you have raised:

Building management are highly responsive and resolve all issues in reasonable time.

Please share one thing (or more) which you wish you had known before you moved in:

The area is undergoing a huge amount of redevelopment which has already enormously improved local amenities - I was unaware of the extent of this before I moved in.

Please tell us about the good and bad aspects of living in your local area:

Excellent transport links, close to major supermarkets and entertainment, such as cinema and restaurants

How has the building management responded to any problems or issues you have raised:

Building management are easily contactable by email and phone

Please share one thing (or more) which you wish you had known before you moved in:

Check if high speed internet is available in the area