Castle Green
Cysgod Y Graig, LL18
Ranked 3rd out of 4 in Clwyd
By Castle Green
4.09
Located in Denbighshire, Dyserth is a Welsh village known for its quarrying, waterfalls and mountainous surroundings. Dyserth has a lively high street with quirky shops and ancient churches. Cysgod Y Graig offers a range of 2, 3 & 4 bedroom homes.
Castle Green
Latest Reviews
4.09
17 total reviews
Viewing 1-5 out of 17
Sharon S (Owner)
Cysgod Y Graig, LL18
May 2023
Not the 5 star service I was expecting !
Sharon S (Owner)
Cysgod Y Graig, LL18
May 2023
Sadly the experience of enjoying my new home has been marred by the poor communication with the aftercare team. They pressure you to give them 5 stars by promising to resolve your snagging quickly but beware once you do they disappear for the hills. One shocking comment on an issue I’ve had with my mismatched fence which I was promised would be resolved before final sale is still not resolved 14 months on. They did after me threatening to pull out make all the posts and baseboards the sane but used different coloured fence panels. I’ve been promised in writing multiple times it would be resolved and today I was told “ it will look the sane in a couple of years” now what you expect from a builder who supposedly prides them selves on customer service. Sadly they give the talk but don’t follow through. My advice DO NOT complete the survey until you’re happy no matter what they push you to do.
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Gaz B (Owner)
Verified Resident
Cysgod Y Graig, LL18
Jul 2022
Not the 5 star builder we expected
Gaz B (Owner)
Verified Resident
Cysgod Y Graig, LL18
Jul 2022
Design and layout of the property overall very good, few snags that needed addressing after moving into property. A handful were sorted but others were not, and have either been sorted by ourselves or not addressed at all to date. Feel like communication from snags team was very lacking and disjointed at times regarding these issues. We were not really made aware that the property would be supplied with LPG gas rather than mains. But energy consumption for the property is pretty good so makes up for that in some way. Traffic management in and around ongoing 2nd phase of development is also less than ideal. Many wagons and loading machines and vans moving through the unusual narrow estate roads, with very to no traffic management in place. Often wake up or come home to wagons parked across driveway entry when there is a site yard just up the road. Having said that we are overall quite happy with our property and surroundings.
Conner Bilton (Tenant)
Verified Resident
Cysgod Y Graig, LL18
Jul 2022
Brilliant central heating system
Conner Bilton (Tenant)
Verified Resident
Cysgod Y Graig, LL18
Jul 2022
The building itself is built to a good standard very warm and cosy the garden isn’t level and should of had a bit more time spent levelling it off as it will be very difficult getting a digger down the back to fix it. Brilliant central heating system
LP (Owner)
Verified Resident
Cysgod Y Graig, LL18
Jul 2022
Very good for a peaceful life.
LP (Owner)
Verified Resident
Cysgod Y Graig, LL18
Jul 2022
Design of the property is fine, really like the two tiered garden. Have had a few issues with the management/maintanence fee. Overall it’s been good. Facilities are out of castle greens control, but not too much in the way of ‘social’ or night life. Very good for a peaceful life.
Steve (Owner)
Cysgod Y Graig, LL18
Jul 2022
Would recommend this development
Steve (Owner)
Cysgod Y Graig, LL18
Jul 2022
Very well looked after development, was disappointed with state of garden when we moved. But roads are cleaned multiple times a week with developing still going on which is good. Site manager was friendly and was always helpful when needed. Selling team when buying were a bit pushy at times.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Cysgod Y Graig, LL18
Ranked 3rd out of 4 in Clwyd