Higgins Homes PLC
Arboretum, CM16
104.27Ranked 5th out of 17 in Essex
4.27
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Higgins Homes PLC
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See how residents rate this development
10 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.40
Facilities
4.10
Design
4.30
Location
4.80
Value
4.10
Management
3.40
Viewing 1-5 out of 10
Katrine B (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Good overall but some practical considerations was could have been better
Katrine B (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
The development is tucked away from the busy highstreet and offer tranquility, balanced with easy walking distance to shops and underground, and enough footfall to deter anti social behaviour. There is a problem with school traffic in the morning and afternoon when it is gridlock. There should also be a bit more street light along the walking paths to make it safer to walk.
Please share one thing (or more) which you wish you had known before you moved in:
I would have like to have a professional snag list person with me on moving in. An inexperienced person tend to look at the cosmetic rather than the structural integrity.
What is the best feature of your home:
It is very energy effecient. The air vent system ensures that the property is fully ventilated at all times.
Facilities
Design
Location
Value
Management
Manager response
We wanted to express our sincere thanks for your recent review. Your feedback means a lot to us, and we're thrilled you are enjoying your new home!
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
Marc (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Arboretum Epping - Wonderful Development
Marc (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
The Arboretum development is in an excellent location, Epping is a great location close to key motorways and underground but also retains the village feel. It has an excellent High Street and close to many open parks and obviously the forest. Living on the development has been great, neighbours are friendly and there seems to be a good level of neighbour support.
Please share one thing (or more) which you wish you had known before you moved in:
Ability to walk out of my door and within a minute or so there is green open space, ideal for walks / kids
What is the best feature of your home:
Ability to sit in my kitchen and look out onto my landscaped garden.
Facilities
Design
Location
Value
Management
Manager response
We value your review, and we appreciate the insights and perspectives you've shared. Your feedback is important to us, and we will carefully consider it moving forward.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
Matt b (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Great but a lot of the failures by Higgins and the council needs addressing
Matt b (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
Great area to live in except the local school children who trash the estate with rubbish and ruin the horticulture when playing and trampling over the gardens. The council housing residents seem to neglect their properties and I regularly have seen a police presence in the area.
Please share one thing (or more) which you wish you had known before you moved in:
Issues with the pump failing the access control closed protocol system which is very expensive to maintain lint are horrendous
What is the best feature of your home:
The location the gardens and the brickwork the estate is very nicely built
Facilities
Design
Location
Value
Management
Manager response
We appreciate the time you took to share your review. Your feedback is crucial in our continuous endeavors to improve customer satisfaction. Should you ever encounter any concerns with property management that leave you dissatisfied, please feel free to contact your managing agents.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
Rose (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Perfect development
Rose (Owner)
Verified Resident
Arboretum, CM16
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
We love living here just 10 minute walk to the high street and 20 minutes to the tube. Open bins on the green space means that foxes often scatter rubbish everywhere which is a problem. Lovely neighbours and lots for families to do.
Please share one thing (or more) which you wish you had known before you moved in:
We wish we had known how difficult and expensive it was to change all the light fittings.
What is the best feature of your home:
We love the large open plan kitchen/dining area with lots of light for entetertaining.
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about positive experience with Higgins Homes. Your kind words are truly appreciated, and they motivate us to continue delivering the best for our purchasers.
Posted by
Chris J, Head of New Homes
Oct 2023
Al (Tenant)
Verified Resident
Arboretum, CM16
Oct 2023
Almost in the countryside but close enough to the action
Al (Tenant)
Verified Resident
Arboretum, CM16
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
Lovely local area, forest nearby though need to pay for parking if driving there If you love coffee shops, getting your hair done and nail bars, there is an abundance in the area. Majority of parking in town is to be paid for. Quick access to M25 and M11.
Please share one thing (or more) which you wish you had known before you moved in:
Council tax!! Live in a small house but pay the same as the very big expensive houses.
What is the best feature of your home:
Being facebrick, is still looking good from the outside
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about positive experience with Higgins Homes. Your kind words are truly appreciated, and they motivate us to continue delivering the best for our purchasers.
Posted by
Chris J, Head of New Homes
Oct 2023
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Arboretum, CM16
Ranked 5th out of 17 in Essex